Terms and Conditions
By using this website, you agree to the following terms and conditions.
We respect your privacy and we will never use your private information nor will we share it with any other organization.
Customer understands that Fiberlicious Yummy Fibers is a dye to order business. Fibers are hand dyed for each order. Processing time is usually 10 to 15 working days. Sale orders may take up to 8 weeks depending on the volume of orders.
Products of Fiberlicious Yummy Fibers are for personal use only. You may not use our products in forming kits or making other offers and financially benefiting from selling on our products without asking our permission.
Monthly Clubs require a minimum subscription of 3 months. By purchasing the club, you have agreed to this requirement.
We highly recommend customers to choose Priority Shipping at check out to make sure your package is insured. First Class Mail DOES NOT come with insurance. Once it leaves our hands, its's out of our responsibility. By choosing the option of First class mail and not buying insurance, you are fully responsible for all risks incured and waived your rights to claim refund or replacement of lost or damaged items.
Shipping & Delivery
At this time, Fiberlicious Yummy Fibers ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Shipping time does not include processing time. It's up to USPS to determine how fast/slow they can deliver. We do not take responsibility for this matter.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Fiberlicious Yummy Fibers is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Shipping cost includes actual postal cost, packaging and handling fee. We reserve the rights to set the shipping cost accordingly and combine orders where we see fit. Shipping cost is non refundable at all time.
Return and Exchange Policy
We always try to make my dyes consistent and well represented the colors. Every single skein is dyed with much love and dedication. Having said that, as a nature of hand dyeing, our products are not guaranteed colorfast and each batch of dyeing could come out slightly darker or paler.
We will replace your order or offer Credit at if we made a mistake and sent you the wrong items or any other mistake on our part. For any other reason that you would like to return our products, please feel free to contact us via Contact Us page on this website to discuss. A 20% restocking fee will be applied and shipping cost is your responsibility. All return items must be sent within 30 days of purchase, unopened, unused, no odor and pet fur attached in order to process the refund. Due to nature of copyrights, no refund will be made for digital products. We do not offer exchange at this moment.